Was your flight canceled or delayed?

There are several reasons why it can be advantageous to use Allright to claim your compensation:

1. Expertise: Allright is a specialist in EU air passenger rights. Backed by our parent company Flightright, we bring years of experience in recovering compensation, with a 99% success rate.

2. Time savings: Filing a compensation claim can be complicated and take a lot of time. With Allright, you submit your case within minutes, and we handle everything from there.

3. Better chances of success: We know airlines’ tactics and excuses and know how to counter them. We’ll enforce your rights, in court if need be.

4. No risk: You only pay a commission when we’ve successfully secured your compensation. If we can’t enforce your claim, you owe us nothing.

With Allright, you get the expertise and over ten years of experience of a team dedicated to air passenger rights. Lean back and relax, knowing you won’t face any extra costs.

If the airline is responsible for a flight cancellation, delay or rebooking, and the flight falls under the EU Air Passenger Rights Regulation, you may be entitled to compensation for the loss of time and inconvenience you experienced.

If a flight is cancelled or its schedule is changed significantly, the airline is also obliged to refund your ticket price.

Please note: in certain cancellation cases, you may be entitled to both a ticket refund and additional compensation.

If your flight is cancelled less than 14 days before your scheduled departure and the airline is at fault, you are entitled to compensation under the EU Air Passenger Rights Regulation of €250 to €600. If the airline is not at fault, you are entitled to alternatives such as a replacement flight, rebooking or a ticket refund. You do not have to accept vouchers.

If the cancellation comes at short notice and you aren’t offered a replacement flight, you can claim compensation as well as a refund of your ticket. You’re eligible if the flight was to or from the EU and the cancellation happened within the last 3 years.

If your flight arrives at its destination airport more than 3 hours late, you may be entitled to compensation of €250 to €600 under EU rules, provided the airline is at fault for the delay.

In the event of significant delays at the departure airport, the airline is obliged to provide free snacks and drinks, as set out in the EU regulation. It’s important to note that for compensation claims, the delay on arrival is what counts, not the delay on departure.

Airlines are generally exempt from paying compensation if a flight problem was caused by events beyond their control. Such situations are called “extraordinary circumstances”. Examples include strikes by air security staff, extreme weather conditions, airport or airspace closures, border closures and natural disasters. 

If a flight is delayed or cancelled because of a storm, you as a traveller are not entitled to compensation. However, the airline still has certain obligations under the EU Air Passenger Rights Regulation, such as providing free snacks and drinks.